Privacy Policy

DoctorsAndMiracles.com (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains what information we collect, why we collect it, how we use it, and your rights regarding your personal data. This policy applies to visitors and users worldwide.

1. Information We Collect

Information You Provide Voluntarily

When you use our contact form or story submission form, we may collect:

Your name and email address
Your medical specialty and country (if provided)
The content of your message or story submission
Your consent preferences (response consent, marketing consent)

We only collect this information when you submit it. Our server validates the form and sends it through Brevo's SMTP service to our email inbox at info@doctorsandmiracles.com. The submission may therefore be processed in server logs, by Brevo during delivery, and in our email provider and inbox.

Information Collected Automatically

When you visit our site, our hosting provider (Vercel) and embedded third-party services may automatically collect:

IP address (anonymized where required by law)
Browser type and version
Operating system
Pages visited and time spent
Referring URL
Approximate geographic location (country/region level)

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and messages
Review, edit, and potentially publish story submissions (with your consent)
Send you updates and news about DoctorsAndMiracles.com (only if you opt in)
Improve our website and content
Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Legal Basis for Processing (GDPR — EU/EEA/UK)

If you are located in the European Economic Area, United Kingdom, or Switzerland, we process your data based on:

Consent: You explicitly consent to data processing when submitting forms (Article 6(1)(a) GDPR)
Consent: Optional Google Analytics loads only after you choose “Accept analytics”
Legitimate Interest: For proportionate security logging and abuse prevention (Article 6(1)(f) GDPR)

4. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

All Users Worldwide

Right to Access: Request a copy of any personal data we hold about you
Right to Deletion: Request that we delete your personal data
Right to Withdraw Consent: Withdraw your consent for marketing communications at any time
Right to Correction: Request correction of inaccurate personal data

European Union / EEA / United Kingdom (GDPR / UK GDPR)

Right to data portability
Right to restrict processing
Right to object to processing
Right to lodge a complaint with your local Data Protection Authority

California, USA (CCPA / CPRA)

Right to know what personal information is collected
Right to delete personal information
Right to opt out of the sale of personal information (we do not sell your data)
Right to non-discrimination for exercising your privacy rights

Brazil (LGPD)

Right to confirmation and access to your data
Right to correction of incomplete or inaccurate data
Right to anonymization, blocking, or deletion of unnecessary data
Right to data portability
Right to revoke consent

Canada (PIPEDA)

Right to access your personal information
Right to challenge the accuracy and completeness of your data
Right to withdraw consent (subject to legal and contractual restrictions)

Australia (Privacy Act 1988)

Right to access your personal information
Right to request correction
Right to complain to the Office of the Australian Information Commissioner

To exercise any of these rights, contact us at info@doctorsandmiracles.com. We will respond within 30 days (or sooner where required by applicable law).

5. Cookies & Tracking

This site may use essential browser storage for basic functionality. Google Analytics does not load until you accept it in the consent banner; your choice is saved in local storage. Google Translate loads from Google and may set cookies. Embedded YouTube content may also contact Google when loaded; we use YouTube’s privacy-enhanced domain where configured.

You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

6. Third-Party Services

This site uses or links to the following third-party services:

Vercel: Hosting and deployment (Vercel Privacy Policy)
Brevo: SMTP delivery for contact and story forms
Google Analytics: Optional audience measurement after consent
Google Translate: On-page machine translation
YouTube (Google): Embedded videos using privacy-enhanced mode
Amazon: Affiliate product links (we may earn commissions)
Calendly: Booking links for publishing consultations

Each third-party service has its own privacy policy. We encourage you to review them.

7. Data Retention

Form submissions are retained in our email systems for as long as reasonably necessary to respond, evaluate a submission, maintain an editorial record, resolve disputes, and meet legal obligations. We do not promise a fixed deletion period that our systems do not currently enforce. You may request deletion, subject to legal or operational retention requirements.

8. Data Security

We take reasonable measures to protect your information. Our site is served over HTTPS. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

This site is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has submitted personal information, contact us and we will delete it promptly.

10. International Data Transfers

Our providers may process information in the United States and other countries. Where applicable, transfers are governed by the provider's contractual and legal transfer mechanisms. Contact us if you need more information about the providers involved in a particular submission.

11. Affiliate Disclosure

This site contains affiliate links to Amazon.com. When you purchase through these links, we may earn a small commission at no additional cost to you. This revenue helps support the operation of this website. Affiliate relationships do not influence our editorial content.

12. Medical Disclaimer

Content on this site — including stories, articles, blog posts, and interactive tools — is editorial content and personal storytelling. It is not medical advice, diagnosis, or treatment. Interactive tools are for educational self-reflection only and are not validated clinical instruments. Always consult a qualified healthcare provider for medical decisions. If you are in crisis, call 988 (Suicide & Crisis Lifeline) or your local emergency number.

13. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

14. Contact Us

For any privacy-related questions, data access requests, or concerns, contact us at:

Email: info@doctorsandmiracles.com
Website: DoctorsAndMiracles.com